How to Read Your Bill

Connecticut Water has a new bill format as of April 12, 2010.

For an explanation of the new bill format, please follow the link to Understanding Your Bill.

 

Understanding Your Bill

If you have questions about your bill, please call a Customer Service representative at 1-800-286-5700. If you prefer to write us with your questions, please use a separate piece of paper and include your name, address and account number. Notes written on the bill may delay the processing of your payment.

A rate schedule that explains the various charges that appear on your bill and copies of our rules and regulations are available at any of our offices or by calling 1-800-286-5700.

For customer assistance call toll free
1-800-286-5700

For users of Telecommunication Devices for the Deaf (TDD) Only – Call 1-800-649-9118

Direct any written communication to:
Connecticut Water
Customer Service Manager
93 West Main Street
Clinton, CT 06413
 
Connecticut Water Company
93 West Main Street
Clinton, CT 06413
1-800-286-5700 (Customer Service)
1-860-669-8630 (All Other Business)
info@ctwater.com
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