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Guide To Your Bill
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Current Rates
View the rate schedules for each community water system.

Meter Reading & Changes
Quick guide to understanding your water meter.
Financial Support
A variety of programs for income-eligible customers.
What Is Estimated Billing?
Better understand estimated billing with these FAQs.
Application to Amend Customer Rates
Learn more about the process for amending customer rates.

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Committed to providing clean, reliable drinking water to customers.

Water Quality Reports
Review annual water quality test reports by town and system.
Lead Reports
Lead testing results reported by town and system.
Water Quality Fact Sheets
Covering FAQs about the water treatment process.

Protection at the Source
Examples of our commitment to protect water at the source.
Learn about PFAS
What it is, how it might affect you, and ways to minimize exposure.
Lead Service Line Inventory
Up-to-date information on our service line material inventory.

Questions about water quality?
See FAQs
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About the customer councils, meeting agendas, and minutes.
WICA Program
Information on the WICA program and how it affects customers.

Outdoor Recreation Programs
Information on Shenipsit Lake Reservoir and the Killingworth Hiking Trails.
Cross Connection Inspection
Protect your drinking water with our Cross Connection Inspection program.
Current Projects
Current projects supporting our water systems.
Careers
Job openings and opportunities.

Water Drop Watchers Program
Offering Water Cycle and Water Conservation curriculum to third graders in our communities.
Learn more Firefighter Support Grant Program
Providing grants to emergency organizations serving our communities.
Learn more

Contact & Help Center Bill Pay

Service & Billing

Service & Billing

Helpful links for your bill, services, and support.

Your Bill

Pay Your Bill
Conveniently pay your bill online.
Payment Options
Convenient payment options.
Guide To Your Bill
A basic guide to understanding your water bill.
Current Rates
View the rate schedules for each community water system.

Meter Reading & Changes
Quick guide to understanding your water meter.
Financial Support
A variety of programs for income-eligible customers.
What Is Estimated Billing?
Better understand estimated billing with these FAQs.
Application to Amend Customer Rates
Learn more about the process for amending customer rates.

Your Service

New Customer Information
Information for you as a new customer.
Developer Projects & New Service Construction
Contact us about getting public water to your project or home.
Seasonal Customers
Information on procedures for seasonal service.
Start/Stop Service
For your attorney to request start/stop of service.

Report a problem
Learn more Sign up for alerts
Learn more Billing questions?
Contact us
Save Water
Water Quality

Water Quality

Committed to providing clean, reliable drinking water to customers.

Water Quality Reports
Review annual water quality test reports by town and system.
Lead Reports
Lead testing results reported by town and system.
Water Quality Fact Sheets
Covering FAQs about the water treatment process.

Protection at the Source
Examples of our commitment to protect water at the source.
Learn about PFAS
What it is, how it might affect you, and ways to minimize exposure.
Lead Service Line Inventory
Up-to-date information on our service line material inventory.

Questions about water quality?
See FAQs
Linebacker® Protection
Community Commitment

Community Commitment

Connecticut Water is dedicated to being an integral part of and improving the communities we serve

Mission & Responsibility
Our mission and social responsibilities.
Community News
The latest news about Connecticut Water and our communities.
Community Giving
Giving back, supporting communities and people.
Customer Councils
About the customer councils, meeting agendas, and minutes.
WICA Program
Information on the WICA program and how it affects customers.

Outdoor Recreation Programs
Information on Shenipsit Lake Reservoir and the Killingworth Hiking Trails.
Cross Connection Inspection
Protect your drinking water with our Cross Connection Inspection program.
Current Projects
Current projects supporting our water systems.
Careers
Job openings and opportunities.

Water Drop Watchers Program
Offering Water Cycle and Water Conservation curriculum to third graders in our communities.
Learn more Firefighter Support Grant Program
Providing grants to emergency organizations serving our communities.
Learn more
Contact & Help Center

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Are you a current Connecticut Water Customer? *

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Thank you for your interest in the Linebacker Protection program however at this time the program is only available to Connecticut Water customers.

Plan Interest

Are you currently enrolled in the Linebacker Protection Plan and looking to upgrade? *

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Which Linebacker Protection plan are you looking to upgrade to? *

Linebacker Plus - Water & Wastewater - $169 plus tax / year
Linebacker Complete - All Inclusive (Water, Wastewater & In-Home Plumbing) - $209 plus tax / year

Which Linebacker Protection plan are you interested in? *

Linebacker - Water - $96/ year
Linebacker Plus - Water & Wastewater - $169/ year
Linebacker Complete - All Inclusive (Water, Wastewater & In-Home Plumbing) - $209 / year

Coverage Details

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Linebacker® Terms & Conditions

I have read and agree to the terms and conditions. Please bill me in equal payments on my periodic water bill: I understand the annual price of the plan is listed above. Coverage for the new programs begin 30 days after enrollment.

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